WE ARE THE BRAND BEHIND THE CONCIERGE SERVICES AND HAVE BEEN SERVING THE TRAVEL INDUSTRY FOR 10 YEARS
We have seen a great shift in what the clients are looking for, from simple directional assistance to complex matters relating to travel insurance, itinerary planning, and emergency, short notice requests.
Hotel guests are well-connected these days through social media, and ensuring guest loyalty has become more challenging given their more sophisticated requirements.
LIST OF SERVICES
. Restaurant Reservation
. Destination Information
. Absentee Home Check
. Price matching services
. Lost and Found Services
. Medical Related Services
. Travel – Insurance Related
. Scheduling of Appointments
. Emergency Medical Evacuation
. Assistance with Foreign Embassy
. Emergency contact number directory
. Booking of Air ticket and Hotel Reservation
WHO USES US
. Guest Houses
. Serviced Apartments
BENEFITS OF USING OUR SERVICE
. Value-added service to clients
. Positive brand image for hotels
. Recognition as a company that cares
. Increase in star ratings on travel websites
Concierge service has evolved! Sky Remote is the future of concierge service, using advanced video conferencing technology. Remote Concierge can manage multiple buildings at the same time by complementing or replacing a manned desk with the most advanced security and communication technology available on the market today.
Without compromising on the quality of service, Remote Concierge can reduce your manpower expenses by 30%-70% per year. The functionality can be modified to meet your specific requirements and budget. Sky Remote manages all concierge services throughout the building and interacts live with residents and guests in the lobby through HD video conferencing technology.
Supports up to 7 hosts on each dedicated server
Back-end Concierge Executives always monitoring the system
Allows for 24/7/365 monitoring
Multilingual staff to support diverse client base
WE REDEFINE YOUR CLIENTS’EXPERIENCE AND INTERPERSONAL RELATIONSHIP
EXEMPLARY SERVICE –
We assist to manage your interpersonal relationship with your clients, from the design and inception stage to the actual implementation of a strategic concierge & lifestyle program specially created to provide an exceptional experience for them. We drive brand loyalty to your company by optimizing customer retention strategies through our innovative and personalized service methodologies that will delight even clients who not as easy to please.
With Skyhigh.Vip managing your interpersonal
relationships with your clients, you are able to
– Build better brand loyalty
– Focus more on your 80/20
– Increase your overall ROI for aftersales
– Implement a dedicated CRM program
– Improve overall organic sales growth
CREATING AN OPTIMUM PLATFORM FOR YOUR POTENTIAL CLIENTS
PERKS OF PARTNERSHIP
Partnering with Skyhigh.Vip allows you access to our global network of major hotels / international airport lounges / limousine services / ultra luxury retailers / finest restaurants and a whole lot more. Being in the forefront of the concierge industry, we do meticulous background checks before we hand-pick our concierge team, to ensure impeccable service standards are maintained at all times.
A partnership with Skyhigh.Vip brings with it a whole
new level of experience
– Leverage on our global expertise on luxury lifestyle
– Improve perceived brand awareness
– Zero investment outlay for full business collaboration
– Enjoy maximum media coverage from this partnership
– Guaranteed increase in sales revenue
Greater Perceived Value
We offer comprehensive discounts of up to 45%.
Membership rates are all fixed across the board.
Ease of Brand Integration
Our Concierge & Lifestyle Management services are neutral in nature.
Comprehensive corporate integration can be customized for partnerships.
Global worldwide Reach
Service offerings are both on a local and global level.
We trigger a greater global appeal.
platform for growth
We provide a reliable and sustainable service platform.
Our integrity and professionalism in the service industry is the key factor.
WE MANAGE YOUR CONCIERGE DESK WITH STYLE AND PRIDE
The Concierge serves as a gateway to assistance with a broad range of needs. It’s personalized convenience when you need it. Skyhigh.Vip has years of experience managing the Concierge Service business, with a reputation of being the best in the industry.
Our global network provides us a competitive edge in servicing our international clients;
– Professionally managed concierge desk with technology-driven solutions
– Hand picked and fully trained in-house concierge executives
– Hassle free convenience with a touch of class
– Well connected lifestyle management specialists ever ready to assist
– With more than 10 years of experience, Skyhigh.Vip has redefined
the hallmark of legendary Concierge Service
THE ULTIMATE IN LUXURY BRAND RETENTION
For those clients who have reached a certain level of wealth and prestige, the VIP Lounges present a platform for society’s elite to explore and indulge. More often than not, the VIP Lounges are used as a medium by businesses to retain their priority members thru reward programs and affiliations.
We have the experience and resources that can place your brand at the forefront of hospitable excellence. Having Skyhigh.Vip professionally manage the VIP Lounge will;
– Drive more business to you and facilitate customer retention
– Build better brand awareness
– Encourage more organic growth
– Reduce operating costs
– Create great business opportunities
WE DESIGN, BUILD AND MANAGE BUSINESS CENTRES
More than 80% of business travellers face issues such as lack of connectivity, lack of presentation boards and most importantly, lack of privacy. Professionally managed business centres have come a long way from a basic setup with telephones, desktops and printers to incorporating a wide sophisticated range of modern equipment and spaces to meet the needs of the affluent business traveller.
Having the Business Centre managed by the tech savvy and hospitable Business Team from Skyhigh.Vip provides the potential to;
– Boost the spending power of your clients
– Build and optimize your brand image
– Provide technologically advanced services to business travellers
– Entice premium guests and clients to utilize your other services
Power of Integration
Comprehensive bundle service – providing a one-stop solution.
One point of contact throughout contract period.
Efficiency & Cost Saving
Proven savings of up to 10% off total cost.
Daily updates and weekly detailed reports on situations.
Ultimate Luxury Brand
Skyhigh.vip has established itself glabally as a luxury lifestyle service provider.
Global outreach with a local appeal.
Customized Service Available
Services can be tailor made to match different requirements.
As no two customers are the same, all services provided have to be carefully planned and managed.